Terms & Conditions

  • Prices exclude VAT and are subject to change without prior notice.
  • Prices exclude shipping cost Per Box up to Weight 24kg.
  • Discount can be negotiated on larger quantities on selected items only.
  • Please ensure that you have checked the items to your satisfaction before proceeding with any branding on the garments.
  • No goods are returnable unless by prior arrangement with management (in writing) and returned within 7 (seven) days subject to a handling fee.
  • A standard handling fee of 10% will be levied on any cancelled orders and a 20% handling fee on goods returned within 7 (seven) days, with prior arrangement.
  • End of range and clearing items cannot be returned for any reason whatsoever, they are sold voetstoots.
  • Under no circumstances will we accept returns after 7 (seven) days, even if goods are not correct.
  • Goods remain the property of BUCLER until paid in full and payment has been verified by us.
  • Garments must be checked thoroughly before branding as no claims will be considered on any article that’s not in its original state. No goods may be returned if not in its original state.
  • No claims will be considered on garment printed, washed, wrongly sized, colour fastness etc. Rinse thoroughly as residue can cause fading / bleaching.
  • Please ensure that your printer uses a non-bleed, low bleed ink on all poly cotton and polyester shirts.
  • Dry inside and out, flat in shape - Each batch may vary in quality, size, colour specs and dye batches.
  • Please follow the washing instructions on the label of the garment. Hang garments inside out when drying in direct sunlight.
  • Please ensure that all traces of detergent are rinsed out of the garment.
  • Please note that if any residue is left in the garment, it will have the effect of a bleaching agent when it comes into contact with the sun and body perspiration.
  • If pockets are cut or garments altered for any order, the customer is liable for payment of the garments and labour cost.
  • All cheques must be bank guaranteed and brought to our premises for verification. Please do not deposit bank guaranteed cheques as you will have to wait for it to clear in our account which could take up to 7 (seven) days before goods are released.
  • Electronic transfers will only be accepted as proof of payment once monies have cleared in our bank account - this can take up to 2 (two) days.
  • Due to the increase of fraud, goods will only be released with a proof payment verified by us.